Tag: postal
Another reason the US Postal service is broken.
by jandrews on Feb.27, 2010, under General Discussion
My family and I are due to go to Japan in 4 weeks. We learned this week that my father needs to submit a Yakkan Shoumei. This is a document that will allow my father to bring in the syringes and the and insulin he needs to control his Diabetes. It’s a lot of documentation that we have to send along with an envelope of a specific size, and either Japanese postage, or a “International Response Certificate” (IRC). We learned about needed this document a week ago, it took us this long to get everything together. We get to the post office to send it out this morning and we find out that they were instructed by the head office to send all the IRCs back that they were now invalid. Which they did.
What I don’t understand is why would they do this with out sending new IRCs to the locations so that they had them on hand if they were needed. I am extremely angry, I’ve talked to 4 people on the phone who have only been able to give me phone numbers of local post offices. No real customer service what so ever. I am extremely frustrated over the lack of competency at all levels.
